‘User Experience’ posts

Designing for the Social Web

Posted by Optaros on 10 Nov 2008

When the World Wide Web first hit popular consciousness, the major challenge for designers was to understand that the web wasn’t print. The conventions, patterns, and approaches that traditional design had prepared them to rely on were no longer valid, and they needed to develop new conventions for the new medium. Similar challenges emerged as | View post »

Microformats FTW (For the Win!)

Posted by John Eckman on 08 Nov 2008

Microformats are “a set of simple, open data formats built upon existing and widely adopted standards” – essentially small html markup standards for representing specific kinds of data, like contacts, events, and relationships between people. In this post we’ll look at three microformats tools for popular browsers: The Operator plugin for Firefox The Safari Microformats | View post »

Open Source CRM eGovernment success story

Posted by Optaros on 03 Sep 2008

In December 2007, Optaros delivered a first – Swiss enterprise scale – implementation of SugarCRM for the State of Vaud. The system, called REFEN, has been in production since begining of 2008. Today, a combined team of State and Optaros people is working on the upgrade of the initial release. REFEN evolutions clearly demonstrate the | View post »

Reviewing the Groundswell

Posted by John Eckman on 22 Jul 2008

One danger of reviewing a book is the reality that the reviews ultimately say more about the reviewer, and the book he or she wishes had been written, than they do about the book which actually was written. It’s in that context that I offer this review of Groundswell: Winning in a World Transformed by | View post »

Why Communities Fail

Posted by John Eckman on 17 Jul 2008

Ben Worthen had an article the other day in the Wall Street Journal about the kinds of online communities companies are starting to build – “Why Most Online Communities Fail.” He provided some potentially disturbing statistics from a recent study: Thirty-five percent of the online communities studied have less than 100 members; less than 25% | View post »

Optaros ‘open sources’ DoCASU 1.0, a RIA User Interface for Alfresco ECM

Posted by Optaros on 15 Jul 2008

Open Source software has many advantages compared to proprietary alternatives. The fact that the source code is open might often not even be the most relevant benefit. The ability to access functions and componentized services through open APIs (application programming interfaces) allows to focus development efforts on what is most important for the usage of | View post »

Website Application Design – Milkshake Usability Part 2

Posted by Optaros on 08 Jul 2008

  The example in Part 1 shows how studying your audience from a broad perspective can reveal some unexpected aspects to the problem and point to previously unexpected solutions. So, you ask, how does this translate to my decidedly non-milkshake-selling business? The lessons learned here map surprisingly well to situations where simply challenging assumptions early | View post »

Website Application Design – Milkshake Usability Part 1

Posted by Optaros on 08 Jul 2008

    Usability and milkshakes: Need to sell more widgets? To answer this question the first challenge is to know why your customers want to buy them. Don’t assume you already know.     In the book, The Innovator’s Solution, the brilliant team of Clayton Christensen and Michael Raynor recount the illuminating story of a | View post »

CIO Open Source Interview Part 5 – User Experience

Posted by Marc Osofsky on 07 Jul 2008

Here is a snippet of the conversation I had with Steve Snyder, CIO of the Massachusetts Convention Center Authority, describing his experience with our User Experience team and how the approach was different than traditional approaches.  

Content Management in the Age of User Participation – Presentation

Posted by John Eckman on 20 Jun 2008

Earlier this week, I had the opportunity to present at Web Content 2008 on user generated content and the impact it has on content management.The presentation is called “Tag, Upload, Share, Discuss: Content Management in the Age of User Participaiton” – you can view it below, or download the PDF at slideshare.   | View | View post »

Show more »
Newer posts »

© 2012 Optaros, Inc. All Right Reserved | Terms of Use | Privacy Policy