Posted
by John Eckman
on 20 Jun 2008
Earlier this week, I had the opportunity to present at Web Content 2008 on user generated content and the impact it has on content management.The presentation is called “Tag, Upload, Share, Discuss: Content Management in the Age of User Participaiton” – you can view it below, or download the PDF at slideshare. | View | View post »
Posted
by Optaros
on 02 Jun 2008
For anyone familiar with the Web2.0 paradigm and its impact on user behavior, it should come as no surprise that CRM is also going through a major change. This change is primarily driven by two factors. the emerging social, collaborative web user the rapid technical advances such as web access ubiquity, broadband connections enabling rich | View post »
