‘Customer Relationship Management’ posts

User-Designed Enterpise Apps: A Strategic Advantage

Posted by Optaros on 31 Jan 2008

Where does your company stand on usability? Which of the these best describes your company’s beliefs about its Enterprise IT Systems? Our Enterprise Systems drive our success Our Enterprise Systems are holding us back If your answer is “2″, then where does it hurt? Too difficult to learn our system Too many user “mistakes” Too | View post »

Open Source CRM – How it fits into the overall CRM solution market

Posted by Optaros on 29 Jan 2008

Many people are still unclear on the role of open source business applications in relation to the proprietary offerings available. In a recent article in destinationCRM.com, I’ve provided Optaros’ point of view of open source CRM in an overall CRM solution context. Over the last couple of years, several strong open source products and projects | View post »

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