‘CPG’ posts
Direct Consumer Engagement
Posted by John Eckman on 10 Jan 2008
In Forrester Research's recently published Market Research Predictions for 2008, Brad Bortner argues that: Top brands will rein in the power of Web 2.0 and put communities to work. Leading companies like Oracle and HP have already built online communities that solicit customer involvement. These communities offer potent opportunities to embrace customer-driven innovation in product | View post »
Engage Consumers Across the Product Lifecycle
Posted by Marc Osofsky on 10 Jan 2008
Engage Customers Across the Product Lifecycle Customers will participate in meaningful ways if you let them – Product Development Phase Collaboration between beta customers and product mgt teams Test new product concepts Test potential product features Test potential on-line extensions to existing products Test adoption of product offerings – Product Launch Phase Sell Products and | View post »
NGI Direct Consumer Engagement Themes
Posted by Marc Osofsky on 10 Jan 2008
Companies are beginning to survey the landscape for Direct Consumer Engagement themes. – Invite Your Customers Behind the Firewall Connect product development, marketing and brand management directly to product users Open up, let product development people blog / wiki and allow consumers to see, comment, etc. There is a conversation out there about your product | View post »
Understand NGI Media Adoption by Demographic
Posted by Marc Osofsky on 10 Jan 2008
NGI marketers must understand demographic preferences. Consumer Media Adoption is Moving Online Consumers are rapidly adopting Emerging Media products and services, newer platforms will dominate as adoption grows Younger audiences are adopting emerging media channels Over time, the today’s emerging channels will dominate the market link to image
Next Generation Internet (NGI) Direct Consumer Engagement
Posted by Marc Osofsky on 10 Jan 2008
Traditional marketing campaings follow a hunting, bagging, and tagging motif that offers little meaningful engagement with customers, incurs large expsnses, and provides incomplete campaign tracking data for the marketer. Tradition Marketing Campaign Elements: – Target Segments – Blast Stimuli – Stamp Impressions – Capture Eyeballs – Modify Behavior Next Generation Internet (NGI) market campains provide | View post »


