‘Collective Intelligence’ posts
Crowdsourcing: how will Web2.0 affect your business and your customers?
Posted by Optaros on 08 Dec 2008
While Intuit’s innovative customer-driven help model has been featured in a number of recent business books, an interesting follow-up is developing around how that innovation impacts not only the balance sheet, but the company roster. We are starting to see how tapping into the groundswell can affect the flow of information for a given company | View post »
Organic Open Source: Jeff Whatcott of Acquia
Posted by John Eckman on 02 Jul 2008
During the Enterprise 2.0 conference in Boston, Jeff Whatcott and I sat down for a quick interview to discuss Acquia, where he is Chief Communicator, and their plans with respect to the Drupal project and Enterprise 2.0. Jeff talks about the unique position of Acquia in relation to Drupal as an “organic open source” project: | View post »
Online Communities in Less than 10 Minutes
Posted by John Eckman on 28 Apr 2008
In this video, Berkman Center fellow Ethan Zuckerman recounts the high points in the history of online communities in just about seven minutes, including BBSs, MUDs, MOOs, and Weblogs, tracing all the way from the origins of internet email through to Fox’s acquisition of MySpace. The video comes from the YouTube channel recently established by | View post »
Open Source CMS – How Telcos can benefit
Posted by Optaros on 14 Apr 2008
The larger telecom operators have been reinventing themselves over the last couple of years again and again. They constantly look to replace voice revenue and profit lost due to competition, they fight price declines, migration and substitution effects. It’s a fine line of introducing new products as needed and demanded and at the same time | View post »
Web 2.0: Nightmare or Dream?
Posted by John Eckman on 08 Jan 2008
The Wall Street Journal has (under the rather pugilistic title "Full Text: Keen vs. Weinberger") a transcript of a debate between David Weinberger and Andrew Keen on the topic of user contributed content and web 2.0 generally. It's an enlightening read to see how two very different frames make very different pictures of (more or | View post »
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