Ecommerce
In this economic environment, retailers are looking to ecommerce to provide revenue growth that is more efficient than opening new stores. Retailers have long invested in new store concepts to improve results, but have maintained a fairly generic ecommerce storefront. New ecommerce concepts such as Private Event Retailing and Social Shopping are showing double-digit conversion rates and rapid revenue growth. Long-neglected investments in merchandising tools for digital challenges are yielding rapid returns. Learn more about our Ecommerce solutions.
Digital Media
The imperative for media companies to monetize digital media assets has never been stronger. Finding a cost-effective approach for rapid experimentation with new online revenue models is necessary. Fully leveraging revenue-producing rich media assets across all siloed systems in the enterprise is critical. Reducing costs of new initiatives through the use of open source software enables companies to do the same with less. Learn more about our Digital Media solutions.
Mobile
The Assembled Web is about taking your brand, content and services to where your customers already are and engaging with them directly. Meaningful interactions with your customers can now happen anywhere online and on-mobile. Today's mobile devices are capable of delivering rich services and providing access to a full range of consumer interaction points including talking, texting, capturing, sending, listening and viewing. As part of our Assembled Web framework, Optaros helps clients leverage the mobile channel as an integral part of the customer experience that spans web, mobile and offline. Learn more about our Mobile solutions.
Healthcare
Hierarchical and costly means of disseminating information (massive salesforces, industry journals, broadcast TV) are giving way to more cost-effective, open, and collaborative approaches. Embracing and leveraging these new channels is critical for firms that are looking to innovate and generate new ways to reach patients and doctors. Learn more about these new Web 2.0 healthcare approaches.
Telecom
The current economic environment has shifted management’s attention to maximizing the profitability of the customer base through up-sell, cross-sell and reduced churn. Taking a customer-centric view of the entire relationship and aligning systems to support defined segments is generating improved financial performance. Fully leveraging revenue producing rich media assets across all siloed systems in the enterprise is critical to support these efforts. To learn more, please read the following case studies: Swisscom Mobile Labs, Swisscom Hospitality Services. Also, check out our blogs on telecom.
Government
Governments are seeking ways to leverage the internet and open source software to enhance services and information provided to taxpayers in a more cost-effective manner. Significant document and content management efforts are required to capture and share information with taxpayers. Please read our case studies to learn more – Massachusetts Convention Center Authority (MCCA), Swiss Federal Court, State of Vaud, Switzerland. Also, check out our blogs on e-government.