An integrated commerce, content & community cloud based solution

An effective eCommerce solution focuses on the needs of an online retailer’s customer base. It streamlines the purchase journey, gives consumers the tools to make informed decisions, and uniquely engages them.

As consumers go through the purchase-decision process, they build expectations and base considerations on their broad experiences with brands and products. The proliferation of technology and web 2.0 shapes this journey, and thus should drive online presence and sales strategies for retailers and merchandisers alike.

OCentric has been engineered to make your customers’ purchase journeys empowering. It puts your business firmly in the consideration set for the consumer’s next purchase path — driving loyalty, repeat visits, shared experiences and ultimately increased sales.

OCentric can offer:

• A rich, web 2.0 customer experience
• A unique integration of commerce, content and community
• A single admin for product catalog and web content management
• Ease of integration and platform extensibility
• Ability to scale to your enterprise requirements via a cloud-based solution
• World-class customer service delivered 24/7t

Consumer expectations for online retailer and manufacturer websites are rising. At the core, buyers want easy access to key information, through the seamless integration of commerce, content and community.