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Technology companies have a unique opportunity to engage with customers and partners online in new ways to increase loyalty and revenue. Digital products have an inherent advantage online and significant value can be achieved from deeper community engagement. We help technology companies address some of the most pressing issues:

  • Directly engage customers in the new product development process by providing beta versions for use and feedback to speed time to market. Learn more - Swisscom Mobile case study
  • Develop online customer/partner communities to gain insight into lead customer usage and requirements for future releases, benefit from the knowledge of the whole community and increase loyalty to the company. Learn more - Endeca case study
  • Deploy Web 2.0 concepts internally to increase the velocity of knowledge within the company. Learn more - Enterprise 2.0 whitepaper

“Optaros designed and delivered a dynamic online community on budget, and in only 12 weeks time, allowing us to unveil the new site to our partners and customers at our user conference. We never lost any sleep during the project because Optaros was committed to meeting our stringent deadlines and creating a site that offered us speed, flexibility and differentiation. We have Optaros to thank for developing a community and site that, in less than a month, increased customer loyalty, received very positive feedback and more than tripled our membership.”

- Colby Dyess, Product Manager at Endeca

 

  • Open Source CMS - How Telcos can benefit
    Posted 14 Apr 2008 by Sebastian Wohlrapp

    The larger telecom operators have been reinventing themselves over the last couple of years...

  • People make the difference
    Posted 06 Feb 2008 by

      Optaros spends a lot of time with our customers on defining the best way(s) to work...

  • Open Innovation
    Posted 13 Dec 2007 by Marc Osofsky

    Many consumer product and service companies are looking for ways to accelerate new product...

  • Endeca: Under the covers
    Posted 11 Dec 2007 by Jeff Potts

    The Endeca Partner Community solution ("EDeN") was assembled from content...

  • The Endeca Assembly Experience
    Posted 08 Nov 2007 by Jim Munz

    The Endeca Developer Network (EDeN) was achieved through the Solution Assembly process...