"We're building this innovative new system with our customers in mind - we're confident that they'll benefit from an ease of doing business, better access to information and an improved service experience all around."
James E. Rooney Executive Director
Optaros is assembling a comprehensive Event Management System (EMS) for the Massachusetts Convention Center Authority (MCCA). The innovative EMS will be designed and assembled from open source components, and will fully support MCCA's core business operations in the event management lifecycle.
The EMS will enable MCCA staff to quickly and easily determine facility availability and book new events. Users will interact using a common interface for all modules, streamlining service order fulfillment and improving service delivery performance. The virtually centralized event management system will foster enterprise-wide collaboration and enhance internal communication across the entire organization, strengthening internal controls and minimizing the risk of procedural errors. Additionally, the EMS will manage workflow, customer contacts, business intelligence using JasperSoft solutions, among other business components.
"We evaluated all of the software in the market and determined that the best way to meet our business requirements and take advantage of the latest technology was to work with Optaros to design and assemble a custom, web-based solution. We view this as a market-leading effort that will define a new way forward for the industry."
James E. Rooney, Executive Director
Many industries have been ignored by the major commercial software vendors because of their...
Optaros consultants discuss new projects, new approaches, and new frameworks.
Optaros maintained open source projects.
Catalog of open source projects that are enterprise-ready.