3C Framework (Content, Commerce, Community)

We help clients develop unique customer experiences through the convergence of three critical elements: Content, Commerce and Community. By melding these elements together in creative ways, our clients are able to improve the business performance of their web properties.

Guidance on New Ecommerce Concepts

Clients look to us to help them make sense of the innovations they see in the marketplace and determine the right approach for their unique assets and brands. Given our work with innovators like Rue La La, Lockerz, 36Boutiques and others, we have a depth of experience in developing successful new retail concepts. Get our whitepaper.

User Experience

We work in collaboration with our clients to create differentiated user experiences that drive business results. We iterate rapidly on high fidelity prototypes to enable business stakeholders to react to a near complete experience at the beginning of the process. We don’t design in isolation. Instead, we optimize a combination of design and technology to deliver the best results.

Web Insight Test & Target (WITT)

We offer A/B/N testing as a continuous improvement process to improve business metrics such as conversion rates and average order size. We help clients find the highest performing approaches to merchandise products on new ecommerce concepts. Get our whitepaper.

Custom Web Application Development

Some clients are committed to their existing systems and prefer a custom solution that deeply integrates with their existing systems. We leverage open source software and a services oriented architecture to reduce the amount of custom coding and ease maintainability and flexibility.

Integration

We have deep integration experience and believe it is critical in providing the desired end user experience. We partner with IT to comply with the preferred integration methods to existing systems. Clients such as Walmart, Macy’s and others rely on us to integrate customer-facing web applications to backend systems.

Managed Cloud Application Service (MCAS)

Cloud Computing has matured and provides the most cost-effective approach to application hosting with the added benefit of auto-scaling. We were one of the first companies to offer MCAS services on top of Amazon with clients like Experian, MIH Group and others. Get our whitepaper.

Application Support

Our clients ask for complete support of the entire solution, not support broken up across numerous vendors for each part of the overall solution. Having assembled the solution, we are in the best position to maintain and advance the functionality.