User-Designed Enterpise Apps: A Strategic Advantage

Where does your company stand on usability?

Which of the these best describes your company's beliefs about its Enterprise IT Systems?

1. Our Enterprise Systems drive our success
2. Our Enterprise Systems are holding us back

If your answer is "2", then where does it hurt?

1. Too difficult to learn our system
2. Too many user "mistakes"
3. Too hard to fix mistakes
4. Our workers are frustrated
5. Our customers are frustrated

How can we fix these problems with technology?

How many of these problems can you fix with a faster server, or by migrating your data to a new database, or by translating your code base from Cobol to Java? Often the answer is "none of them." These are not technical problems in the usual sense, they are problems at the interface between user and system.

Preventing mistakes beats fixing mistakes

Many of Optaros' clients come to us because they realize that the missing piece of their IT puzzle is usability. They need a system that is easy to learn, that reduces mistakes, that makes mistakes easy to fix, and is satisfying to work with.

Work better, faster, smarter

We've found that the 'lowly' user is often the best source of wisdom about how the work of the enterprise can be done better, faster, smarter. Our User Design Workshops are a superb tool for surfacing these improvements and validating how to build them into systems that transform the way a company does business.

Your competition could already be where you want to go

If you answered "2" on this survey, it's time to get started. Some of your competitors are already leveraging User Experience Design to reduce operating costs and improve the quality of their customer service.