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Open Source Business Intelligence with JasperReports - a major component in our assembled solutions
Posted 24 Oct 2008 by Optaros Tags: crm2.0, Customer Relationship Management, E-Government, eGovernment, Liferay, SugarCRM

In recent engagements, at State of Vaud and City of Lausanne, Optaros has successfully assembled JasperReports, to the overall solution delivered to the Customers, as main component for providing high performance and business oriented reporting. + Read more

REFEN, an enterprise SugarCRM implementation
Posted 17 Sep 2008 by Optaros Tags: CRM, Customer Relationship Management, E-Government, eGovernment, Enterprise solutions, Government, Sugar CRM, SugarCRM

REFEN is a component based assembly application, using SugarCRM as core component that has been designed, developed and Q/A tested in 10 weeks following OptAM methodology with a development team of 3-4 people.REFEN provides a web 2.0 interface for the work office department of the State of Vaud (Switzerland). The REFEN system: + Read more

Open Source CRM eGovernment success story
Posted 03 Sep 2008 by Optaros Tags: CRM, Customer Relationship Management, eGovernment, Enterprise solutions, Government, Marketing, SugarCRM, User Experience

In December 2007, Optaros delivered a first - Swiss enterprise scale - implementation of SugarCRM for the State of Vaud. The system, called REFEN, has been in production since begining of 2008. Today, a combined team of State and Optaros people is working on the upgrade of the initial release. REFEN evolutions clearly demonstrate the success and the interest of the SugarCRM component based assembly performed for the Work Service Department. + Read more

Your Key to agile E-Government-Solutions
Posted 27 Jun 2008 by Martin HalterTags: E-Government, eGovernment, Europe, Government, Switzerland

As we are showing our expertise in the swiss government market + Read more

Alfresco Architecture at City of Lausanne
Posted 09 Jan 2008 by Optaros Tags: Alfresco, Analysis, Architecture, ECM, eGovernment, Government, Open Source, Platform, Recommendations, SOA

In November 2007, we delivered the final presentation of our work for City of Lausanne (Switzerland). The objective of our work was to analyze their needs and to recommend a high level architecture for implementing Alfresco as their core DMS solution. + Read more