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Evaluating Social Software? Don't Underestimate Open Source
Posted 31 Mar 2009 by John EckmanTags: Acquia, Acquisition, Alfresco, Analysis, Application Stategy, Business Model, Collaboration, Community, Content Management, Django, Drupal, Enterprise 2.0, Enterprise applications, Groundswell, IT Strategy, Knowledge Management, Open Source, Platform, Portal, social media, Social Networking, Solutions, Strategy, Twitter, Vendor Evaluation, WordPress

It's quite difficult, as many of you probably know first hand, to keep track of all the various platforms, vendors, and open source projects in the social computing and enterprise collaboration space. Like content management systems, social software platforms seem to just keep multiplying rather than consolidating. + Read more

Reviewing the Groundswell
Posted 22 Jul 2008 by John EckmanTags: Blogs, Business Model, Collaboration, Collective Intelligence, Community, Crowdsource, Direct Consumer Engagement, Drupal, Enterprise 2.0, Groundswell, Marketing, media, Online Advertising, Open Source, Social Networking, User Experience, Web 2.0

One danger of reviewing a book is the reality that the reviews ultimately say more about the reviewer, and the book he or she wishes had been written, than they do about the book which actually was written. It's in that context that I offer this review of Groundswell: Winning in a World Transformed by Social Technology, by Forrester Research analysts Charlene Li and Josh Bernoff, published by Harvard Business Press (note: disclaimers at the end of the post). + Read more

Groundswell Video #1- Josh Bernoff, Forrester
Posted 21 Apr 2008 by Marc OsofskyTags: Groundswell, Open Innovation, Swisscom Mobile Labs

Josh Bernoff, Forrester Analyst and author of The Groundswell recently completed a webinar with CNET showing real world examples of open innovation. Open innovation is the concept of engaging customers directly in the product development process.One example he discussed was a finalist for the Groundswell Award - Swisscom Mobile Labs. See the vodcast below: + Read more