Happy Friday! It’s time to recap my favorite eCommerce stories of the week. This week we read some good news for eCommerce growth, valuable insights of the trends of where people are shopping on their smartphones during March, and how mobile commerce is all about making it easy.   Good Year for eCommerce This year | View post »

Happy Friday! It’s the weekly roundup of top stories of the week. Topics include: Mobile Devices as Payment Mechanisms Optimize Mobile Designs Social Gifting Mobile Devices as Payment Mechanisms: While people currently are generally weary of using mobile devices as payment mechanisms, most mobile and financial experts (65%) agree by 2020 mPayments will become a | View post »

With the advent of social media, the frequency and reach of social interactions changed forever. While I firmly believe activities like commerce have always been social activities (i.e., before Facebook, Twitter, et al), what social media changed was access to our networks and the immediacy of feedback. We have seen the effect that social media has had upon eCommerce | View post »

I received an eBook a few months ago entitled, “Roadmap to Revenue: How to Sell the Way Your Customer Want to Buy” by Kristin Zhivago and was asked if I would read and review it for my blog. I have received numerous items to review and blog about over the past year and I don’t | View post »

Anyone that travels knows about delays, and I’ve experience plenty of those. Delays due to weather, mechanical issues, air traffic control, delayed flight crews and many other things make travel the wonderfully glamorous experience it is. Of course, I say this a bit tongue-in-cheek as it’s still amazing to me that a few hundred dollars | View post »

Today I attended a Forrester Webinar by Peter Sheldon  on the “Brick and Mortar Renaissance”. Peter confirmed that online sales are forecasted to grow to 9% of overall retail spend by 2016. His premise is that this growth will require stores to come up with new ways to attract and interact with their customers seamlessly | View post »