About Optaros > Company Overview

1. What do we do?

Leading companies partner with us to grow their online businesses. Our clients choose us because we are focused on solving the biggest challenges online marketers face today to make their brands relevant and successful online and on-mobile. Specifically, our Assembled Web framework helps clients respond to the convergence of content, commerce and community and the growing control of consumers to assemble their own experience on the web. Through this framework, we provide clients with a clear business approach and technical architecture to succeed under the new rules of the web.

Clients using the Assembled Web framework include:

 

  • InfoWorld – “highest level of traffic in the last 2 years”
  • Rue La La – “$0 to $140 million in revenue in 2 years”
  • Hearst – “94% increase in traffic”
  • Washington Times – “400% increase in traffic”
  • New England Patriots – “engagement like nothing else we have done to date”
Our two SaaS offerings (OCentric and OView) help clients implement their Assembled Web strategies.  OCentric enables Brands to address the convergence of Content, Community and Commerce on their websites and OView provides digital footprint management through application syndication.

2. Why do business leaders choose us?

We combine the best of what a marketing agency offers (compelling ideas, unique user experiences, and analytics) along with the usefulness and efficiencies SaaS tools provide. This provides the option that has been missing between an agency’s high differentiation, high cost approach and a SaaS company’s low differentiation, low cost option.

We provide our clients a completely custom 20% - what the user actually experiences – with the remaining 80% comprised of a much more efficient SaaS or open source assembly. This provides high differentiation at a moderate cost. We partner with our client’s IT departments to address any concerns they may have and create the integrations with existing systems the business needs to succeed. This provides a full solution to the business.

 

Agency

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Software Tool

Solution

People

People to help you leverage tools

Tools

Scope of relationship

1-off campaigns, microsites, etc.

Full solution to meet business objectives

Automate 1 piece of larger process

Focus

Increase retainer

Improve your results

Sell software

Custom vs. standard

100% custom

20% custom/

80% pre-assembled

5% configuration/

95% standard

Relationship with your IT dept

Avoid

Partner

Avoid

Lock-in vs. openness

Lock-in retainer

Open standards, open source

Lock-in to proprietary technology


3. Why do IT decision makers choose us?

Our CEO at Optaros is a former CIO of large enterprises, so we deeply understand the IT department’s perspective. Our Assembly Methodology (OptAM) is designed to predictably deliver stakeholder-facing web applications that delight your business partners.

We conduct rapid prototyping sessions with business sponsors instead of the typical waterfall process offered by other consulting companies. After 5 years and hundreds of engagements, we are confident in our rapid approach and will contractually commit to deliver these applications on time and on budget. We leverage open source software to minimize costs and provide application support and hosting for all our applications.

 

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Systems Integrator

Offshore / Body Shop

Value proposition

Customer-facing web apps, on time and on budget

Outsourcing, long-term relationship, scale

Lowest hourly developer rates for back end systems

Speed to deliver solution

Rapid. We even commit contractually to meet the date at a fixed price

Slow. The longer it takes, the more money the vendor makes

Slow. The longer it takes, the more money the vendor makes

Interface with business

Iterative – rapid user experience prototyping

Waterfall – detailed requirement documentation

Waterfall – detailed requirement documentation

Managed application support/hosting

Yes

Rarely

Rarely

Software license fee reduction

Significant. Deep experience with open source option

None. Promote large, proprietary vendors

None. Promote large, proprietary vendors

Risk application fails user acceptance

Low. Prototyping ensures stakeholders see exactly what they will get each step along the way

High. Waterfall yields surprises; not flexible to changing requirements

High. Waterfall yields surprises; not flexible to changing requirements


4. In what industries do we do business?

We focus on online businesses that need to respond to the convergence of Content, Commerce and Community and the growing control of consumers to assemble their own experience on the web. This includes significant work in industries at the forefront of these changes including: retail, media, gaming, healthcare, financial services and consumer brands.

5. Who are our clients?

We work with over 100 companies such as Experian, Hearst Corporation, InfoWorld, Macy’s, McKesson, Merck, Neiman Marcus, New England Patriots, Rue La La, Swisscom, and Travelocity.

6. How big are our operations?

We are over 150 people across the United States and Europe.

7. Who are our people?

We’ve assembled a senior team around the leadership of Bob Gett, former CEO of Viant and President of Cambridge Technology Partners. In addition to alumni from these two firms, our team includes top performers from Accenture, Agency.com, CSC, Digitas, McKinsey, Molecular, Razorfish and Sapient.

8. What is our culture?

We are an open company and partner deeply with our clients. We track all client relationships against business metrics, satisfaction, schedule and cost targets and review status on a weekly basis at the executive level. Any client issues receive immediate attention from the executive team.

9. Who is backing us?

Our investors include leading venture capitalists from Charles River Ventures, General Catalyst, Globespan Capital Partners and 406 Ventures.

If we failed to answer all of your questions, please reach out to us for a conversation.